19 Replies to “eCommerce – Install Facebook Messenger Customer Chat Into Squarespace”

  1. Great video. I went through this step by step, and still, don't see the messenger on my site. I used to use whatshelp widget and it worked fine. Any ideas on what I could have done wrong? Thank you for any help.

  2. <script>(function(d, s, id) {

    var js, fjs = d.getElementsByTagName(s)[0];

    if (d.getElementById(id)) return;

    js = d.createElement(s); js.id = id;

    js.src = "https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js#xfbml=1&version=v2.12&autoLogAppEvents=1&quot;;

    fjs.parentNode.insertBefore(js, fjs);

    }(document, 'script', 'facebook-jssdk'));</script>

    This is the script tag that worked for our website,
    the FB generated code, in the js.src = it was using ' instead of " and squarespace i guess didn't read it as a string, so it didn't pull the FB sdk to the website. But using the longer js.src and "" marks like above, it worked.

  3. I followed these instructions and still don't have the messenger plug in on my website… Not sure what I did wrong… whitelisted my url and added it to the 3rd party section. copy and pasted code to footer like the instructions…. help!

  4. When I go to the facebook page settings and access messenger platform, the customer chat plugin is not available? Any idea why? There simply isn't anywhere to set it up.

  5. Hey , this video was very helpful! Had to sub to the channel! You have some great stuff! I'm having one issue tho. The messenger chat won't work on safari. Do you have any experience with this?

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